Intersoft Solution - Support

At Intersoft, we strived to provide the best technical support in the industry! In addition to email and web support, our customers with Gold or Premium support level agreement can now enjoy our new, real-time live chat support backed only by our experienced engineers. For more information about our support options, please visit Intersoft Support Options.

We provide 2 type of live chat services: Sales and Technical Support. Please choose Sales category for pre-sales and licensing related questions, choose Technical category for product support. Selecting the right category is required in order to provide you with the most accurate response.

Our live chat service hours is available from 8AM – 5PM (GMT +7 timezone). Beside those hours, please send your technical questions through email to technical support team (technical@intersoftpt.com). If you have sales inquiries outside the above mentioned hours, please send your email to sales@intersoftpt.com

To login to the LiveChat, please provide your name (which will be used for your identification over the chatting session) and your email address. It's important that you specify a valid email address to receive the conversation history after your live chat session is ended.