INTERACTIVE PUSH MESSAGE SYSTEM
Being able to follow-up on a customer’s complaint in timely fashion is one of the
key successes in an ideal customer service model. WebNotification fits in the requirement
perfectly – delivering real-time push message system from server to client. Driven
by Intersoft’s mature AJAX architecture, OnTheFlyPostBack™, WebNotification keeps
users informed with important notifications and messages.
Bundled with the user friendly Component Designer 2, using WebNotification is truly
a breeze, a completely codeless task. Couple it with rich feature such as built-in
context menu, actionable notification, audio visual notification effects, and more
– WebNotification handles all complex real-world scenarios elegantly.
SOPHISTICATED AND INTERACTIVE DATA REPORTING
One of the most fundamental functionalities in VDI is a comprehensive data reporting
functionality – displaying all support tickets based on user specified duration.
Without WebUI Studio, Verizon developers need to go through the hard steps – spending
weeks and months just to develop and implement the custom reporting.
WebGrid Enterprise is the Verizon’s solution for building advanced data reporting.
Its powerful out-of-the-box features enables developers to easily create sophisticated
data reporting with only some property sets. The vast array of data source support
EXTRA ORDINARY COMBO BOX
Intersoft’s WebCombo is used extensively throughout the application to replace traditional
dropdown list and textbox, for example, in search module or data entry form. One
of our most favorite WebCombo’s features is to dynamically add a new item in runtime.
This ability enables us to develop a textbox look-a-like with tracking features.
When user searches for a customer based on a telephone number, the search history
is automatically saved for future reference.
WebCombo is also used in the “New Ticket” screen – showing all available data time
slots and selecting the nearest service center. Unlike any available combo boxes,
the multiple columns enables user to see multiple information in a single WebCombo
instance. The integration to WebMenu allows developer to deliver a unique drop-down
experience in a hierarchical presentation mode.
“WebCombo sports various time-saving features with clean UI and intuitive user experience.
Just like what we demand.” Says Andre T. DaMattia.
gives maximum flexibility to connect to the preferred database without any difficulties.
The built-in exporting lets users quickly save the current view and share it with
the management executives. And the best of all, VDI’s sophisticated reporting service
is completed in just 1 day, which would definitely take days – or weeks – without
WebGrid’s built-in Pivot Chart feature lets Verizon’s user visualizing the tabular
data in interactive charts – making the most of their data. With zero development
effort, Verizon’s users are empowered with rich, enterprise-class data visualization
such as 50 impressive chart types to choose from, drag-and-drop support, Microsoft
Office-style ribbon bar, and more.
– Andre T. DaMattia. Manager NPCC